Letters are still powerful - you, the writer, are in control of the process. 'They' want to force you to use their channels - an impenetrable web form, an eternity on a 'helpline', but you subvert the whole process with a letter to the company secretary at the registered head office. Thus have I always terminated phone, utility, broadband and other contracts with wolves and didacts. And civil law is behind you - our pre-EU law has survived intact, making any contract term requiring you to use the firm's contact channels unenforceable. Your letter - with no return channel volunteered except your address, requiring them to write back - can always quite legally give the required notice and request a final account. They hate it.
My letter to the TV Tax Stasi neatly avoided all the bullying of their chosen channels, all their weaselling for information for which they have no right to ask. I had completely forgotten that I paid annually by direct debit, and laughed when I got their airmailed letter telling me that they had refunded my account for several months. That must have hurt.
Twitter is exposing the repugnant methods the BBC Stasi are using to collect their tax - threats, lies. fake stamps, letters made to look like bailiffs' demands or even post office red 'not delivered' cards. And yesterday they confirmed that their thugs would be calling on the over 75s to remind them that they must scrape together the cash for the BBC's TV Tax or be criminally prosecuted. It's the sort of loutish bullying that Ann Robinson or Esther Rantzen used to expose on, erm, the BBC. And it won't take long for the first frail oldie to die of shock and fright.
So I can only recommend that those approaching the age of 75 - say all of you over 40 - write to the BBC (recorded delivery is good) querying the new arrangements and asking for more information. Don't bother with a phone number or email address. And remind them that you can't receive casual callers.
Oh. And you can't visit the BBC TV Tax office at Darlington DL98 1TL - it doesn't exist. Try it on google maps. I presume the post office intercept the mail and redirect it to the real, secret, address. The only thing of interest is a small probably 18th century building with oriel windows next to the Kebab and Grill. If there are any very wealthy BBC haters reading, I would love to restore this gorgeous little building and install a 'BBC TV Tax Advice Centre' on the ground floor staffed by local volunteers. Over 75 preferred.
The real home of the BBC TV Tax? - Crapita, India Mill, Darwen
|Capita, Darwen - the origin of the BBC TV Tax thugmail|